Have any questions about The Watermark Hotel? Take a look at the most frequently asked questions about the property and its policies and find all the answers you need. If you can’t find what you need, don’t hesitate to contact us.
Indulge in the convenience of our seamless digital check-in. Effortlessly check into your luxurious suite through our exclusive app, ensuring a smooth and contactless arrival. You’ll find comprehensive instructions within your reservation confirmation email, designed to enhance your bespoke experience.
Kindly note that the minimum age for check-in is 21 years. To ensure a seamless arrival, we ask that you have a valid form of identification ready upon your arrival, allowing us to welcome you with the utmost elegance and ease.
We are delighted to welcome your furry companions to join you during your stay. Dogs up to 50 pounds are warmly received with a non-refundable fee of $125 per pet, per stay. To ensure your pet’s comfort, we offer an array of dog-friendly amenities, including a plush bed, delightful toys, and gourmet treats. Additionally, your pup can enjoy our exclusive Sky Bar(k) at The Perch, a charming pet park just steps from your suite.
Convenient parking is available at our exclusive Hotel & Events garage, located at 1625 Capital One Drive North, for a daily fee of $25.
Situated just one block from the McLean Metro Station on the Silver Line, our prime location offers effortless access to the vibrant Washington, D.C. area, as well as both National and Dulles airports. Whether traveling for business or leisure, you’ll find unparalleled convenience at your doorstep.
Complimentary Breakfast: Begin your day with an exquisite and wholesome breakfast each morning at The Aviary. Indulge in an array of gourmet offerings, served from 6:30 AM to 10:00 AM on weekdays, and from 7:00 AM to 11:00 AM on weekends, ensuring a perfect start to your day of leisure or business.
Our signature restaurant and bar, Wren, welcomes you each evening from 5:00 PM to midnight, offering an exceptional dining experience. Please note, the kitchen closes at 10:00 PM on Sundays and Mondays, and at 11:00 PM from Tuesday through Saturday. To ensure your table at this coveted destination, we highly recommend making a reservation in advance.
At check-in, we kindly secure a $100 pre authorization on your credit card to accommodate any incidental charges during your stay. Rest assured, this hold will be promptly released upon departure should it remain unused, ensuring a seamless experience throughout your visit.
In addition to our exquisite dining options, we are pleased to offer an array of refined amenities to enhance your stay:
Indeed, we are pleased to provide complimentary high-speed WiFi throughout the hotel, including all guest rooms and public areas, ensuring seamless connectivity and convenience during your stay.
Late checkout is available upon request, subject to availability and an additional fee. Please reach out to our front desk during your stay, and we will attempt to accommodate your preferences with the utmost consideration.
Yes, we are pleased to offer same-day laundry and dry-cleaning services for your convenience. Simply drop off your items by 8 AM, and they will be ready for pickup by 5 PM. Please place your garments in the provided laundry bag and inform the front desk for collection. Charges will be seamlessly added to your account.
Additionally, we provide complimentary washing and drying machines for your use throughout your stay. Should you require detergent, it is available upon request at the front desk for a nominal fee.
The Watermark Hotel maintains a smoke-free environment. Smoking is not permitted in any guest rooms or public areas. To preserve our pristine ambiance, a cleaning fee of $300 will be charged for any breaches of this policy.
Yes, we offer a selection of elegantly designed accessible rooms tailored to meet the needs of all guests. To ensure a flawless experience, we invite you to contact us directly to discuss your specific requirements and preferences.
Although we do not offer shuttle services, our attentive front desk team is at your disposal to assist with arranging taxis, ride-sharing, or private transportation options, ensuring a seamless and sophisticated travel experience throughout your stay.
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